

Your ID is specific to the computer/instrument the application is installed on and will not change.

Provide Your ID and Password to the Illumina Support team to set up the remote desktop session. When setting up a remote desktop share session with Illumina support, double-click the QuickSupport application icon on your desktop.Īfter the application has launched, you will see a QuickSupport window that includes Your ID and Password. Sharing your Desktop with Illumina Support

